To hire or to outsource? This is the million-dollar question many businesses are currently asking. Unfortunately, it can be challenging to make this decision for your IT department with so much conflicting information. Thankfully, we’re here to show you all the pros of outsourcing your IT operations to a managed services provider. Whether you’re running a huge company or a small business, a managed services provider can make your life a whole lot easier.
What are Managed Services?
A managed services provider, or MSP, is a service provider that offers your organization a wide range of IT services. These might include preventative maintenance, backups and recovery, infrastructure support, IT consulting, a 24/7 helpdesk, and much more. In short, an MSP performs all the duties of an IT director!
Why Use Managed Services Instead of Hiring In-House?
There are so many reasons to opt for an MSP over hiring in-house. Depending on your organization, you may have one or more motives for choosing an MSP. Maybe your small business isn’t big enough to support a chief information officer, or perhaps you can’t find an in-house applicant with enough expertise. Or maybe one person can’t take on everything you need, but you don’t want to take on the expense of hiring multiple IT staff.
The survey findings don’t lie: more MSP consumers than ever are finding value in the managed IT model. Here are just a few reasons that companies decide to work with an MSP:
1. Get a Whole Team Instead of One New Hire
Imagine you’ve hired a brand-new IT employee at your company. While they may have plenty of skills and knowledge, they certainly don’t have the capacity to do the work of an entire IT team. On the other hand, an MSP gives you an entire team at your disposal. Both scenarios involve one hiring process, but one affords you far more benefits!
2. No Need to Pay Benefits
Speaking of benefits, hiring an MSP instead of a new employee means you won’t need to pay for things like health coverage, dental care, and accident insurance. Think of what you could do with the money not spent on new employees—you could purchase state-of-the-art equipment, move to a better building, or give your current team members a raise.
3. Access a Wealth of Expertise
With an MSP, you get a whole team’s worth of knowledge for the price of one! Outsourcing IT work allows you to take advantage of numerous experts in the field. An MSP will have a slew of professionals on staff, all with different specialties. What’s more, many MSPs, including Exact IT, offer a CIO on-demand, so you won’t need to worry about searching for a chief information officer.
4. MSPs Manage Themselves
Another advantage of outsourcing IT is that there’s no need to micromanage an MSP. You simply call them up when you need service, and don’t worry about them when you don’t. In addition, you won’t need to manage the day-to-day tasks of your MSP because they act as a partner, not an employee. This allows you to focus on your business rather than constantly maintaining your technology.
5. Boost Your Bottom Line
Companies that invest in IT outsourcing services save their hard-earned money and boost their bottom line. Many businesses find that it costs less to partner with an MSP than to hire a new employee and pay them annual benefits. As an added bonus, you can save time and money not having to train new hires.
6. MSPs Don’t Take Vacations
Here’s perhaps the biggest benefit to outsourcing: 24/7 service. No matter how many in-house staff you hire, you’ll still need to work around vacation time and sick days. When you partner with an MSP, you’ll have constant access to an IT professional, no matter the date or time.
What an MSP Can Do for You
It’s clear that outsourced IT support is a big money saver, especially for small businesses that can’t afford to hire an entire IT department. Now, it’s time to choose the best-managed services provider for you and your organization. MSPs like Exact IT offers clients a slew of services that make working with technology a breeze. Here’s what you can expect from our IT services provider:
- Round-the-clock helpdesk support
- Onsite desktop support
- Enterprise security software
- Data backup and disaster recovery solutions
- IT system maintenance
- Vendor management techniques
- Remote access and VPN services
- Mobile device management
- Reasonable managed IT services pricing (try our cost calculator now!)
When It’s Time to Partner, Choose Exact IT
Companies looking for IT services have to make several decisions. However, few are more important than deciding whether to outsource or hire in-house. For many companies, partnering with a reliable MSP is the best option. At Exact IT, we’re proud to be one of the premier IT managed services providers in the Midwest, and our team is here to streamline your operations. Our services are designed to take you and your organization to long-term success and efficiency. If you’d like to know more about our IT services and outsourcing solutions, reach out.