7172 Graham Rd, Suite 115 | Indianapolis, IN 46250

Managed IT

Managed IT provides your business access to a team of experienced IT professionals and services for the cost of roughly one full-time employee. This model includes Service Level Agreements which places up-time and support responsibilities on us, allowing you to forecast monthly IT costs and minimizes major issues with a proactive approach.

Our team has years of experience across multiple technical environments and range from enterprise-level technical engineers to desktop support technicians for basic user troubleshooting.

Take a look at how Exact IT Consulting can help you.

Call, email, or submit a ticket through our online portal and enjoy our guaranteed response times. Our 24/7 help desk support features specialized software that allows your staff to submit a support ticket and get help within minutes.

We provide a flat rate for our services regardless of how complicated IT issues might be or how often you contact us. That way, you can precisely budget how much your IT support will cost each month.

Businesses don’t always have the time or resources to institute a preventative maintenance plan properly, but staying on top of your IT systems is better than waiting for problems to arise.

But with proactive IT services from Exact IT, we can keep your business up-and-running, helping eliminate problems before they occur.

Our preventative maintenance program includes:

  • Identifying equipment and systems that may malfunction
  • Inspection of equipment
  • Scheduled routine inspections
  • Testing of equipment
  • Repair and replacement of malfunctioning equipment
  • An up-to-date record keeping system
  • 60-point monthly inspection

Your company relies on its IT system to conduct business, so when you’re in need of onsite support, our techs are ready to be dispatched. Service Level Agreements guarantee the response times required to keep your business productive. Here are just some of the ways Exact IT can help:

  • Installation of new hardware or platforms
  • Addition of new equipment
  • Implementation of large-scale upgrades
  • End-user training and setup

When you are ready to upgrade your infrastructure, have a special project, or require some user training, you can rely on Exact IT’s years of experience to get the job done.

Because the internet isn’t a secure place, your systems can become susceptible to malware or other malicious programs. If you have a high percentage of employees who aren’t tech savvy, it can increase your risk of accidentally allowing one of these viruses into your business. Unwanted attacks like these can put your sensitive data at risk and bring your business to a grinding halt.

Everyone thinks it won’t happen to them or their business, but not being prepared can be a critical error. There’s nothing worse than not having a Firewall or virus protection when you need it.

Exact IT can help you set up a firewall and provide virus and spam protection with a plethora of antivirus software, including:

  • Norton
  • McAfee
  • Bullguard
  • Webroot

It happens more often than you may think; one accidental click of the mouse, a hard drive crash, malicious infections. Business-critical data can easily be jeopardized or lost at any given moment. Luckily, it’s just as easy to make sure your files are protected and backed up both locally and offsite.

With backup solutions from Exact IT, we can alleviate the headaches associated with lost data. We offer several different options when it comes to backing up your files, including local, offsite, and cloud backups. By using the best software and hardware the industry has to offer, we will make sure your data is never lost.

Creating the right IT infrastructure for your business can make a huge difference in how your organization operates and maintains its competitive edge. In today’s world, businesses are more dependent than ever on technology, so it becomes critical to make the proper investment in your IT infrastructure.

Exact IT has experience helping businesses with their infrastructure design, build-out, and cabling. Our tech experts have the expertise to understand your business technology needs and can provide recommendations that will efficiently meet those needs while preparing you for the future.

The networking technologies we provide are:

  • LAN (Local Area Network) and WAN (Wide Area Network)
  • Hubs, switches and router custom configurations
  • VLAN setups
  • Gigabit and fiber connections
  • Remote Access and VPN (Virtual Private Networks)
  • Infrastructure design and cabling
  • Data drop installation, testing, and labeling
  • 24/7 networking monitoring and support

Exact IT has the knowledge and experience to act as your “CIO on Demand” or “vCIO.” We act as your trusted adviser, fully understanding your business and utilizing our expertise and resources to ensure your technology is aligned with your business objectives. This frees other important company officers to focus on their primary responsibilities while resting in the assurance that the business’s IT needs are in good hands.

Exact IT can help ensure that your organization:

  • Invests in technologies that support long-term business objectives
  • Properly plans for potential growth or expansions
  • Implements infrastructure that meets software requirements for critical applications
  • Fully understands technical compliance regulations specific to your business
  • Adequately estimates project roll-out requirements, downtime, and costs

How would you like to be able to access any information, company-wide with just a few clicks of a mouse? Exact IT can implement Microsoft SharePoint at your business, allowing your employees access to any information they need. Microsoft SharePoint can increase communication and collaboration among your employees, making your business run more effectively.

One of the most popular options is SharePoint Online, a cloud-based service that will allow your employees to create sites, and share documents and information with co-workers, colleagues, and customers.

Whether you want the full Microsoft 365 suite or a standalone SharePoint, service Exact IT can assist you.

If you’re thinking of making the switch to mobile devices like smartphones, tablets, or laptops in your office, Exact IT can effectively deploy, secure, and manage the devices in your office. Our team will optimize the functionality and security of your mobile devices with an emphasis on protecting your network. Our mobile device management tools are:

  • Compatible with all devices, operating systems and service providers
  • Able to be implemented over the air and target specific devices
  • Able to remove or add devices from the system to better protect your network and increase efficiency.

The ability to access your files while on the move has become critical in today’s business environment. Exact IT can provide you with remote access and VPN, allowing you and your employees to un-tether from the desk.

Let Exact IT help set up a custom VPN/remote access solution so that you and your team can increase your productivity and efficiency, and decrease your costs.

Active Directory is a Microsoft software that organizes and provides access to information in an operating system’s directory. It helps you organize your company’s users, computers, and more.

IT admins use Active Directory to organize your company’s complete hierarchy, from which computers belong on which network, to what your profile picture looks like or which users have access to the storage room. Let Exact IT help you understand how to get the most from your Active Directory.

How much time do you spend on the phone troubleshooting an application error message, an internet outage, or a hardware malfunction?

At Exact IT, vendor management is an included benefit of our managed service offering. If you have an issue with any technology-related service, hardware, or application, you only need one number to remember and our 24/7 help desk professionals will take it from there.

Ready to see what Exact IT Consulting can do for you? Contact us today.