Uncertain if you’re getting everything you need from your IT company? Let’s dig into what you should be paying attention to.
A dependable IT support system works cohesively with your business to solve problems before they arise, keeping your IT infrastructure secure and running as efficiently as possible. When this isn’t the case, your team is losing productivity, time, and money.
Finding reliable IT support is an asset to your business and can save you headaches down the line. Most of the time, outsourcing your IT needs is the most cost effective and optimized solution for your business. If you’re dissatisfied or not sure if you’re getting everything you need, then this list was made for you.
Let’s discuss key indicators that your business requires more robust IT support.
Wasting Time on Technology
Let’s cut to the chase – your time is valuable. A stream of productivity dedicated to achieving your business goals and objectives shouldn’t be interrupted by troubleshooting or another reboot. If you’re spending your workday trying to combat technical issues instead of the job you were hired to do, delaying meetings due to buffering, or waiting on data to load, this is your sign to upgrade IT support. Technology shouldn’t slow you down; strong IT support tailors solutions to fit your organizational needs, allowing you to focus on the job you’re set out to do.
Time is of the essence. The sooner you implement dependable IT support, the earlier you’ll reap its benefits. With technology constantly evolving, you won’t always be able to rely on outdated software. Windows 10 is discontinuing in 2025, and as a result, Microsoft’s OS won’t be receiving free updates and support as they transition to Windows 11.
You’re Prone to Cyber Attacks
If you’ve experienced a security breach or viruses, it’s definitely time to consider better IT support. Cybersecurity should always be a priority, no matter how large or small your business is. Cyber threats and hackers can cause extreme financial losses or data breaches that are hard to recover from. Strong IT support proactively monitors your devices through systems like web content filtering, blocking malicious content before it reaches your servers.
All it takes is one click of a pesky phishing email to halt your company’s productivity. If you aren’t armed with updated security malware and practices, one email might cause extreme damage. If you know your company lacks advanced security measures but don’t have the time or knowledge to implement and manage them, outsourcing a managed service provider (MSP) is the solution to your problems.
Unforeseen Data Loss
In the technological age, your technology must be as reliable as you are. Unexpectedly, losing data or important files can greatly detriment your company’s profits. If your infrastructure is crashing and you are paying the price, it’s time to look for better IT support.
Urgent issues like these require immediate attention. Having resources that explain not only what you should do in an emergency but also a point of contact to reach out to are tools that an MSP can provide.
Constant Breakdowns and Malfunctions
Malfunctions and technological breakdowns are frustrating every time they happen. Sometimes, it seems like the day you’re most busy is the moment everything seems to stop working. Breakdowns could be signs of a larger problem and can usually be averted through preventative maintenance. If you regularly face technical issues that are easily avoided, your business needs better IT support.
Invest in Reliable IT Support with Exact IT
Depend on your IT support with Exact IT. Exact It Consulting partners with companies to tailor our services to your individual needs. From day-to-day IT management, unrivaled cybersecurity protection, and a 24-hour helpdesk, Exact IT brings high-quality services to every client, regardless of the industry.
