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Helpdesk Hero | Tier 2

Since his start in 2024, Terrance has found the simplest of answers for a lot of tech issues; turning it off and back on. His experience has landed him in the fortunate space to appreciate how knowledgeable and supportive his team at Exact IT is. 

What’s the biggest tech misconception you’ve heard?
“People still don’t understand why their ‘internet’ doesn’t work during a power outage.”

If you could have any job for a day—unrelated to IT—what would it be?
“Probably own my own bar/venue.”

If you could create a mascot for our company, what would it be and why?
“Some kind of death deity, we could be ‘the reapers.’”