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Nathan Caldwell

Helpdesk Hero | Tier 2

Nathan, who joined the team in 2024, is energetic and helpful. His main focus is completing tickets, one at a time, while learning from his peers. 

What’s the biggest tech misconception you’ve heard?
“Restarting your computer won’t fix 99% of issues.”

If you could have any job for a day—unrelated to IT—what would it be?
“I would love to be a Twitch streamer.”

If you could create a mascot for our company, what would it be and why?
“A computer .. because we are IT :)”