Helpdesk Hero | Tier 2
Nathan, who joined the team in 2024, is energetic and helpful. His main focus is completing tickets, one at a time, while learning from his peers.
What’s the biggest tech misconception you’ve heard?
“Restarting your computer won’t fix 99% of issues.”
If you could have any job for a day—unrelated to IT—what would it be?
“I would love to be a Twitch streamer.”
If you could create a mascot for our company, what would it be and why?
“A computer .. because we are IT :)”