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Helpdesk Hero | Tier 3

Joe is one of a kind at the end of the helpline. His mantra of being patient and always learning something new every day are just a few of the reasons he’s been with the team since 2023. 

What’s the biggest tech misconception you’ve heard?
“Saving money by going cheap on your equipment won’t cost you more down the road.

If you could have any job for a day—unrelated to IT—what would it be?
“Tour guide of the historical military firearms section at the Smithsonian.”