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Helpdesk Hero | Tier 2

Greg is a seasoned pro, having been on the Exact IT team since 2022. The best piece of advice he has learned is to not take things personally when customers are upset. In his tenure with us, he’s deepened his IT knowledge and how to help customers resolve their issues with technology.

What’s the biggest tech misconception you’ve heard?
Apparently, Greg has heard too many to narrow down to one. 

If you could have any job for a day—unrelated to IT—what would it be?
“Video Game Developer or Musician.”

If you could create a mascot for our company, what would it be and why
“Exacto Knife.”