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Helpdesk Hero | Tier 3

Being with the company since 2022, Adam has learned to ask more questions and avoid ‘techno-babbling’ to users when interacting with customers. He also says one of the perks of working at Exact IT is learning something new every day. 

What’s the biggest tech misconception you’ve heard?
“Big cloud companies never lose your data.”

If you could have any job for a day—unrelated to IT—what would it be?
“A food critic.”

If you could create a mascot for our company, what would it be and why?
“Cartoon scientist? We could use a tagline like ‘making IT an exact science’ or something.”