Managed Colocation

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colocation is defined as the locating of customer IT equipment in a third-party data-center. Advantages include building features like; fire suppression, proper cooling, backup power generators, rack space and physical security measures that many businesses don’t have the space or resources to provide “in-house”. Additionally, in a colo facility, businesses get to keep their data on their own equipment making it easy to move if their situation were to ever change.

Support Where You Need It

Managed colocation refers to the services required to maintain customer equipment housed on a “colo” space. Those services may include

  • System administration. Covering a wide range of tasks including OS reinstalls, security updates, installation of supported software, and network troubleshooting.
  • Physical hardware assistance. Providing unlimited support for hardware installation and troubleshooting.
  • Monitoring with proactive response. Our monitoring system will monitor various services and resource usage levels on your co-located hosting plan, alerting our team of any issues or service outages that may occur.
  • Server backup and restore. Our managed backup service offers backups, which can be fully configured by our staff for peace of mind and outstanding data security.
  • Managed networking equipment. We configure and monitor your switches, routers, and firewalls for traffic spikes, latency changes, packet loss, configuration changes, logged errors/issues, and general uptime and availability, ensuring that your equipment is performing to its best at all times.
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This flexibility creates an ideal environment for companies that want their servers in a secure and reliable environment with their data backed up but may want to have more control over future situations. Managed colocation allows you to pick and choose the services you want and creates a more customizable solution than a traditional dedicated server. Let Exact IT help you determine if colocation is the right option for your business and what support services make sense.